Newpik believes that protecting your personal data is our greatest responsibility. This Privacy Policy explains in detail what information we collect, why we collect it, and how we keep it secure.
A brief overview of the six core principles we follow to protect your data at Newpik.
All your data is protected with 256-bit SSL encryption. Every transaction and data exchange is secured with bank-grade security technology.
Newpik never sells your personal data to third parties. Your privacy is our priority.
We only collect data that is strictly necessary to operate our services. We do not retain any unnecessary information.
You can request to view, correct, or delete your data at any time. Your data belongs to you.
Retention periods are clearly defined for each type of data. Once a period expires, data is automatically deleted.
We notify you by email in advance of any changes to our Privacy Policy. Nothing is kept from you.
Newpik (newpik.app) is a trusted online gaming platform in Bangladesh. We place the utmost importance on our users' privacy. This Privacy Policy applies to the Newpik website, mobile site, and all associated services.
This policy explains what personal data we collect, why we collect it, how we use it, and what measures we take to keep it secure. This policy is aligned with GDPR, the international data protection standard.
By registering with or using Newpik's services, you confirm that you have read and agreed to this Privacy Policy. If you have any questions, please contact us directly.
Newpik only collects information that is necessary to operate the service. We collect three types of data:
| Type of Data | Example | Collection Methods |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form |
| Contact Information | Mobile number, email address | Registration & Contact |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing |
| Usage Data | Gaming history, login times, favorite games | Automatically |
| Technical Information | IP address, device type, browser information | Cookies & Log Files |
As part of the KYC process, you may be asked to provide a photo of your national ID or passport. This information is collected to comply with international anti-money laundering regulations and is stored with the highest level of security.
Newpik uses your information only for the purposes listed below. Your consent will be obtained before your data is used for any additional purpose.
Newpik does not sell your personal data to third parties. However, there are limited circumstances in which data may be shared:
All third parties listed above operate under strict data protection agreements with Newpik. They may only use your information for the purposes specified in those agreements.
The Newpik website uses cookies and similar tracking technologies. These help improve your browsing experience and maintain the platform's functionality.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Until End of Session |
| Performance Cookies | Page load speed and error detection | 30 Days |
| Functional Cookies | Remembering language and preference settings | 1 Year |
| Analytics Cookies | Analyzing usage patterns | 6 Months |
You can disable cookies through your browser settings, though this may limit some platform features. Disabling essential cookies will prevent login sessions from working.
Newpik retains your information only for as long as necessary. Once the defined retention period ends, your data is securely deleted or anonymized.
As a Newpik user, you have important rights over your personal data. We respect these rights and make every effort to fulfill them as promptly as possible.
You can request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain circumstances.
In certain cases, you can request that the use of your data be restricted.
You can request a copy of your data in a standard, portable format.
You may object to the use of your data for marketing or profiling purposes.
To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days.
If you believe a minor in your household is using Newpik, please contact our support team immediately. We will act promptly and permanently delete all associated data.
Newpik's registration process includes age verification. National ID checks during the KYC process are used to prevent minors from accessing the platform. Responsible gaming is a core part of our commitment.
Newpik uses industry-leading technology and practices to protect your data. Our security framework operates on multiple layers:
Newpik may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological updates, or improvements to our services.
Visit our page regularly or keep notifications enabled to stay informed about policy updates.
For any questions or complaints about our Privacy Policy, or to exercise your data rights, please contact us through the following:
We respect your privacy and will respond to your requests as quickly as possible. For more details, please visit our Terms and Conditions and Responsible Gaming Also see this page.
Answers to the most frequently asked questions about our Privacy Policy.