Newpik Terms & Conditions — A Complete Guide to Using the Platform

1 General Terms

These terms and conditions form a legally binding agreement between Newpik and its users. The Newpik.app website, mobile site, and all associated services are governed by these terms.

By registering on or using Newpik, you confirm that you have read, understood, and agreed to all of these terms and conditions. While these terms are provided in Bengali for your convenience, the English version shall prevail in the event of any legal interpretation.

Newpik reserves the right to modify these terms and conditions at any time. When changes are made, we will notify you via email or through the platform. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

2 Account Registration & Verification

You are required to provide accurate and complete information when creating a Newpik account. Registering with false information is a direct violation of our terms and conditions and may result in immediate account termination.

• Each individual may operate only one account. Holding multiple accounts is strictly prohibited.
• During registration, you must provide your real name, date of birth, mobile number, and email address.
• A copy of your national ID or passport may be requested for account verification.
• Your account password must be kept strictly confidential. Newpik will not be held responsible for any consequences resulting from sharing your password with others.
• Large withdrawal requests may be delayed if verification has not been completed.

As part of the KYC (Know Your Customer) process, Newpik may request additional documents at any time. This is done to ensure compliance with international anti-money laundering regulations.

3 Age Restriction & Eligibility

The following conditions must be met to be eligible to play on Newpik:

• You must be 18 years of age or older.
• Online gaming is not legally prohibited in your country of residence.
• You are playing entirely of your own free will and by your own choice.
• You are not currently undergoing treatment for gaming addiction or subject to a self-exclusion agreement.

Newpik uses advanced age verification technology to protect minors. If a minor is present in your household, using parental control software is strongly recommended.

4 Deposit & Payment Policy

Newpik accepts deposits via popular payment methods in Bangladesh — bKash, Nagad, and Rocket. All deposits are credited to your account instantly.

• You must use a payment account registered in your own name when making a deposit.
• Depositing using another person's payment account is prohibited and may result in the funds being seized.
• No hidden charges on deposits — Newpik does not apply any extra fees.

5 Withdrawal Policy & Process

To withdraw winnings from Newpik, your account must be fully verified. Withdrawals are typically processed within 24 hours, though some cases may take up to 48 hours.

• A minimum balance of BDT 500 is required to make a withdrawal.
• The maximum withdrawal per day is BDT 1,00,000.
• Bonus funds can only be withdrawn after the specified wagering requirements have been met.
• Withdrawals can only be made to the same payment method used for the deposit.
• Newpik may temporarily place a hold on withdrawals if suspicious activity is detected.

For more details on withdrawals, please visit our Withdraw Visit the page or contact our support team.

6 Bonus & Promotional Offers

Newpik offers a variety of bonuses and promotional offers for its members. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• Welcome Bonus: A bonus is awarded on the first deposit for new members. To withdraw this bonus, you must meet the specified turnover requirements.
• Reload Bonus: A reload bonus is available on qualifying deposits made each week.
• Free Spins: Free spins may be offered on selected slots games. Winnings from free spins generally cannot be withdrawn directly.
• Loyalty Bonus: Special rewards and cashback offers for regularly active players.

Newpik reserves the right to modify, suspend, or cancel any bonus offer at any time. In the event of any dispute regarding a bonus offer, Newpik's decision shall be final.

7 Gaming Rules & Fairness

All games on Newpik are powered by Random Number Generator (RNG) technology, which ensures every outcome is completely random and unbiased. This system is regularly audited by independent third-party auditors.

• Live Casino games give you the opportunity to play directly with real dealers.
• If a technical issue occurs during gameplay, that round may be voided.
• In the event of any dispute regarding a game result, Newpik's gaming logs shall serve as the final and definitive record.
• If your internet connection is lost during a game session, the bet will be settled automatically.

Newpik works with every game provider — including Pragmatic Play, NetEnt, Microgaming, and Play'n GO — under strict quality control agreements.

8 Prohibited Activities

The following activities are strictly prohibited on the Newpik platform and may result in permanent account termination and forfeiture of any deposited balance:

• Operating multiple accounts under the same person's name.
• Playing games using bots, scripts, or automated software.
• Using the platform for money laundering or any suspicious financial transactions.
• Opening accounts under multiple identities for the purpose of bonus abuse.
• Hacking or technical manipulation of any kind to influence game outcomes.
• Harassing, intimidating, or engaging in abusive behavior toward other players.
• Attempting to verify an account using a false identity or forged documents.

9 Account Suspension & Closure

Newpik reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• If any clause of the Terms & Conditions is violated.
• If the information provided on the account is found to be false or incomplete.
• If there is suspicion of money laundering or fraud.
• If you fail to cooperate with the verification process.
• If the user is found to be a minor.

If you wish to close your account at any time, simply contact our support team. You will be given the opportunity to withdraw any valid balance before closure, though this may not apply if unlawful activity has been established.

10 Responsible Gaming

Newpik believes gaming is a form of entertainment, not a source of income. We encourage every player to enjoy games responsibly. To support this, Newpik provides the following tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Limit: Set a time limit on how long you play in a single session.
• Cooling-Off: Take a break from gaming for anywhere between 24 hours and 30 days.
• Self-Exclusion: Exclude yourself from the platform for a set period or permanently.

11 Privacy & Data Protection

Newpik takes the security of your personal information seriously. All data you provide on our platform is protected using SSL encryption technology.

• Your personal information is never sold to third parties.
• Your data is used solely for service improvement and legal compliance purposes.
• You may request a correction or deletion of your personal data at any time.
• Cookies and tracking technologies are used to improve the user experience.

To learn more about our privacy policy Privacy Policy Read the page.

12 Changes to Terms & Contact

Newpik reserves the right to update these terms and conditions at any time. We will make reasonable efforts to notify you by email or platform notification before any changes take effect.

If you continue using the platform after updated Terms & Conditions have been published, you will be considered to have accepted the new terms. We recommend visiting this page regularly.

If you have any questions or complaints regarding these terms and conditions, please contact our support team. Our email: [email protected]